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Frequently Asked Questions |
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- What are your rates?
We offer standard rack rates that are based on our client's most needed products and services. These rates are listed on our Professional Photography Price List. This can be the most expensive way to use us. We can offer greater flexibility for you by providing a wider variety of services for you. In other words, the more you use us, or provide opportunities for sales with us, the greater pricing considerations we can exercise for you. Since our hourly fee is tiered, we can offer price breaks at certain points when the volume of time warrants a change into another price bracket. We also believe the best path to the best price for you is the forthright discussion of the products and services you want. The more information we have about your desires, the more we can tailor our pricing to fit what you need, and more, and keep you in budget.
- We've had bad experiences with hidden or "surprise" charges from other photography companies. What can we expect from you?
Honest, simple pricing. When we submit a proposal for you we state what is included in the pricing. We don't hide charges, such as equipment, travel, parking, shipping, per diem, etc. If you were to have any question or concern about a pricing structure, the best way to answer that question is to ask us about it.
- The last photographer we worked with wasn't very flexible when we needed him to be. How will you work with us?
Once our professional staff begins work with you, we dedicate our service to you. We will be there when you need us and however long you need us. After providing services for over 20 years, we know being flexible is important.
- Who have been, or are, some of your clients?
We have provided services for several hundred companies and associations over the years, big and small. There's too many to list here, but we can send a list to you along with a proposal.
- Do you only work in Orlando, Florida and Phoenix, Arizona?
Not only in Orlando and Phoenix, but we also travel statewide and nationwide for our clients. You could well be surprised at what we can offer you when we travel.
- Do you have liability insurance?
Yes, we do. Let us know if you require documentation and our insurance company will forward that to you.
- When can we expect to receive our products?
Normal delivery time is within 2 weeks after your event is over. If your needs dictate faster turnaround, let us know.
- Do you use digital or film cameras, or both?
We capture our image only using digital cameras, and have been for over 7 years. We have constantly upgraded our equipment as the technology has improved.
- Why should we choose you?
We believe it is our dedication to provide our clients with the best service, products and total value for their money. We also work hard to understand your needs and therefore make it so easy and pleasurable to work with us that you won't want to use anyone else when you need professional photographic services.
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